Does public service motivation matter in Moroccan public hospitals? A multiple embedded case study.

ABSTRACT:

Background

The motivation of health workers is a key concern of policy makers, practitioners and researchers. Public Service Motivation (PSM), defined as the altruistic desire to serve the common interest, to serve others and to help patients and their families regardless of financial or external rewards, has been shown to be key to the performance of public servants. Yet, limited attention has been paid to this kind of motivation in health care settings in low- and middle-income countries. Little is known about PSM and its contextual specificity in the Moroccan health system. We set out to qualitatively explore the meaning of PSM and its expression among health workers in four public hospitals.

Methods

We adopted a multiple embedded case study design to explore PSM in two w

SUBMITTER: Belrhiti Z 

PROVIDER: S-EPMC6805632 | biostudies-literature | 2019 Oct

REPOSITORIES: biostudies-literature