Experiences of accreditation impact in general practice - a qualitative study among general practitioners and their staff.

ABSTRACT:

Background

Accreditation is a widespread tool for quality management in health care. However, there is lack of research on the impact of accreditation, particularly in general practice. This study explores how general practitioners and their staff experienced the impact of a mandatory accreditation program in Denmark.

Methods

Qualitative interviews with general practitioners and staff from 11 clinics. The respondents were interviewed twice: during preparation and after the survey visit. The interviews were analyzed using thematic analysis, and all specific changes and other types of impact were extracted from the transcribed interview data from each clinic.

Results

The impact of accreditation varied markedly among the clinics as did the participants' overall assessmen

SUBMITTER: Kousgaard MB 

PROVIDER: S-EPMC6819337 | biostudies-literature | 2019 Oct

REPOSITORIES: biostudies-literature