Staff expectations for the implementation of an electronic health record system: a qualitative study using normalisation process theory.

ABSTRACT: BACKGROUND:Global evidence suggests a range of benefits for introducing electronic health record (EHR) systems to improve patient care. However, implementing EHR within healthcare organisations is complex and, in the United Kingdom (UK), uptake has been slow. More research is needed to explore factors influencing successful implementation. This study explored staff expectations for change and outcome following procurement of a commercial EHR system by a large academic acute NHS hospital in the UK. METHODS:Qualitative interviews were conducted with 14 members of hospital staff who represented a variety of user groups across different specialities within the hospital. The four components of Normalisation Process Theory (Coherence, Cognitive participation, Collective action and Reflexive moni

SUBMITTER: McCrorie C 

PROVIDER: S-EPMC6854727 | biostudies-literature | 2019 Nov

REPOSITORIES: biostudies-literature