Patients' Views About Patient Engagement and Representation in Healthcare Governance.

ABSTRACT: EXECUTIVE SUMMARY:Health systems increasingly engage with patient representatives on their governance boards or with patient and family advisory councils to improve care delivery. Little is known about how general patients regard those engagement activities. The objective of this study was to assess the importance of patient representation. We mailed a survey to 31,687 Medicare beneficiaries attributed to a Medicare accountable care organization. We examined relationships between respondents' views and their health characteristics and performed thematic analysis on free-text responses. Among 3,061 respondents, the majority believed that having a patient representative (74.1%) or a patient council (74.0%) mattered "some" or "a lot." The main factors respondents considered in answering were

SUBMITTER: DeCamp M 

PROVIDER: S-EPMC6865800 | biostudies-literature | 2019 Sep-Oct

REPOSITORIES: biostudies-literature