Quality Management Strategies in Medicaid Managed Care: Perspectives From Medicaid, Plans, and Providers.

ABSTRACT: Medicaid managed care allows Medicaid beneficiaries to receive services through contractual relationships between managed care organizations and state Medicaid offices. Medicaid offices monitor quality of care, and many states encourage or require plans to adopt quality management practices. This research examines quality management in Medicaid managed care from the perspectives of Medicaid officials, managed care plan representatives, and providers through 25 qualitative interviews in one Northeastern state. Plan representatives described quality management efforts as robust and discussed strategies targeting providers and beneficiaries. Medicaid officials indicated motivations for plans to be responsible for quality management. Providers were unaware of plan efforts or reported them to b

SUBMITTER: Gadbois EA 

PROVIDER: S-EPMC6878133 | biostudies-literature | 2021 Feb

REPOSITORIES: biostudies-literature