Conversational Agents in the Treatment of Mental Health Problems: Mixed-Method Systematic Review.

ABSTRACT: BACKGROUND:The use of conversational agent interventions (including chatbots and robots) in mental health is growing at a fast pace. Recent existing reviews have focused exclusively on a subset of embodied conversational agent interventions despite other modalities aiming to achieve the common goal of improved mental health. OBJECTIVE:This study aimed to review the use of conversational agent interventions in the treatment of mental health problems. METHODS:We performed a systematic search using relevant databases (MEDLINE, EMBASE, PsycINFO, Web of Science, and Cochrane library). Studies that reported on an autonomous conversational agent that simulated conversation and reported on a mental health outcome were included. RESULTS:A total of 13 studies were included in the review. Among them,

SUBMITTER: Gaffney H 

PROVIDER: S-EPMC6914342 | biostudies-literature | 2019 Oct

REPOSITORIES: biostudies-literature