Patients' perceptions of continuity of care across primary care level and emergency departments in Belgium: cross-sectional survey.

ABSTRACT:

Objectives

To assess patients' perceptions of continuity of care (COC) across primary care level and emergency departments (EDs) and to identify contextual and individual factors that influence this perception.

Design

Cross-sectional multicentre survey.

Setting

Five EDs in Brussels and Wallonia.

Participants

501 adult patients referred to the ED by their primary care physician (PCP). Patients with cognitive impairment or in critical condition were excluded.

Results

Patients perceived high levels of the three types of COC. On an individual level, older patients showed a perception of higher levels of continuity. Lower levels of informational and management continuity were observed among patients suffering from chronic diseases and patients with a high lev

SUBMITTER: Karam M 

PROVIDER: S-EPMC6936975 | biostudies-literature | 2019 Dec

REPOSITORIES: biostudies-literature