Designing clinical practice feedback reports: three steps illustrated in Veterans Health Affairs long-term care facilities and programs.

ABSTRACT:

Background

User-centered design (UCD) methods are well-established techniques for creating useful artifacts, but few studies illustrate their application to clinical feedback reports. When used as an implementation strategy, the content of feedback reports depends on a foundational audit process involving performance measures and data, but these important relationships have not been adequately described. Better guidance on UCD methods for designing feedback reports is needed. Our objective is to describe the feedback report design method for refining the content of prototype reports.

Methods

We propose a three-step feedback report design method (refinement of measures, data, and display). The three steps follow dependencies such that refinement of measures can require change

SUBMITTER: Landis-Lewis Z 

PROVIDER: S-EPMC6975062 | biostudies-literature | 2020 Jan

REPOSITORIES: biostudies-literature