Complaint risk among mental health practitioners compared with physical health practitioners: a retrospective cohort study of complaints to health regulators in Australia.

ABSTRACT:

Objectives

To understand complaint risk among mental health practitioners compared with physical health practitioners.

Design

Retrospective cohort study, using incidence rate ratios (IRRs) to analyse complaint risk and a multivariate regression model to identify predictors of complaints.

Setting

National study using complaints data from health regulators in Australia.

Participants

All psychiatrists and psychologists ('mental health practitioners') and all physicians, optometrists, physiotherapists, osteopaths and chiropractors ('physical health practitioners') registered to practice in Australia between 2011 and 2016.

Outcome measures

Incidence rates, source and nature of complaints to regulators.

Results

In total, 7903 complaints were lodged with

SUBMITTER: Veness BG 

PROVIDER: S-EPMC7008450 | biostudies-literature | 2019 Dec

REPOSITORIES: biostudies-literature