Defining patient communication needs during hospitalization to improve patient experience and health literacy.

ABSTRACT: BACKGROUND:In order to play an active role in their health care, patients need information and motivation. Current delivery systems limit patients' involvement because they do not routinely provide them with enough details of their own clinical results, conditions and other important clinical data. The purpose of this study was to identify, from the perspective of patients, which topics matter the most, who should be communicating them, and when and how should they be provided. METHODS:We conducted a qualitative, phenomenological study analysing the content of subjective experiences, feelings and behaviours. We organized two focus groups with 13 participants and 15 in-depth interviews. Transcripts of the focus groups and interviews were checked for accuracy and then entered into Atlas ti™

SUBMITTER: Marca-Frances G 

PROVIDER: S-EPMC7035644 | biostudies-literature | 2020 Feb

REPOSITORIES: biostudies-literature