Patient safety in ambulatory care from the patient's perspective: a retrospective, representative telephone survey.

ABSTRACT:

Objectives

Data on patient safety problems (PSPs) in ambulatory care are scarce. The aim of the study was to record the frequency, type, severity and point of origin of PSPs in ambulatory care in Germany.

Design

Retrospective cross-sectional study.

Setting

Computer-assisted telephone interviews with randomly recruited citizens aged ≥40 years in Germany who were asked about their experiences with PSPs in ambulatory care.

Participants

10 037 citizens ≥40 years.

Measures

A new questionnaire was developed to record patient experiences with PSPs in ambulatory care. The study reported here targets patient experiences in the last 12 months. The questionnaire focuses on PSPs in seven areas of medical treatment: anamnesis/diagnostic procedures; medication; vaccin

SUBMITTER: Geraedts M 

PROVIDER: S-EPMC7044884 | biostudies-literature | 2020 Feb

REPOSITORIES: biostudies-literature