Assessing Patients' Perceptions of Safety Culture in the Hospital Setting: Development and Initial Evaluation of the Patients' Perceptions of Safety Culture Scale.

ABSTRACT:

Objectives

Both patient satisfaction and hospital safety culture have been recognized as key characteristics of healthcare quality and patient safety. Thus, both characteristics are measured widely to support quality and safety improvement efforts. However, because safety culture surveys focus exclusively on the perspective of hospital staff, the complimentary information to be gained from patients' perceptions of safety culture has received little research attention so far. We aimed to develop a measure explicitly focusing on patients' perceptions of safety culture in the hospital setting and perform an initial evaluation of its measurement properties.

Methods

We employed a multistep development approach including (a) literature review of survey instruments for patient expe

SUBMITTER: Monaca C 

PROVIDER: S-EPMC7046142 | biostudies-literature | 2020 Mar

REPOSITORIES: biostudies-literature