Perspectives of Clinicians, Staff, and Veterans in Transitioning Veterans from non-VA Hospitals to Primary Care in a Single VA Healthcare System.

ABSTRACT:

Background

Veterans with healthcare needs utilize both Veterans Health Administration (VA) and non-VA hospitals. These dual-use veterans are at high risk of adverse outcomes due to the lack of coordination for safe transitions.

Objectives

The aim of this study was to understand the barriers and facilitators to providing high-quality continuum of care for veterans transitioning from non-VA hospitals to the VA primary care setting.

Design

Guided by the practical robust implementation and sustainability model (PRISM) and the ideal transitions of care, we conducted a qualitative assessment using semi-structured interviews with clinicians, staff, and patients.

Setting

This study was conducted at a single urban VA medical center and two non-VA hospitals.

Participa

SUBMITTER: Ayele RA 

PROVIDER: S-EPMC7064299 | biostudies-literature | 2019 Oct

REPOSITORIES: biostudies-literature