Parental satisfaction with quality of neonatal care in different level hospitals: evidence from Vietnam.

ABSTRACT: BACKGROUND:Most health systems provide the most specialized, and presumably also the highest quality of care at a central level. This study assessed parental satisfaction and its determinants in the context of neonatal care in a provincial as well as a national hospital of Vietnam. METHODS:In this cross-sectional quantitative study, parents of 340 preterm infants admitted to neonatal care units of a national and a provincial hospital in 2018 were interviewed using structured questionnaires. Unadjusted and adjusted linear regression models were used to assess the relationship between parental satisfaction and hospital rank. RESULTS:The mean parental satisfaction score was 3.74 at the provincial, and 3.56 at the national hospital. These satisfaction differences persisted when parent and chil

SUBMITTER: Nguyen ATB 

PROVIDER: S-EPMC7082960 | biostudies-literature | 2020 Mar

REPOSITORIES: biostudies-literature