Patient satisfaction with primary care physician performance in a multicultural population.

ABSTRACT:

Background

A key component of the quality of health care is patient satisfaction, particularly in regard to Primary Care Physician (PCP), which represents the first contact with health care services. Patient satisfaction is associated with ethnic, regional and socio-demographic differences, due to differences in service quality, patient-doctor communication, and the patient's perceptions. The aim of this study was to evaluate patients' satisfaction related to primary care physicians' (PCP) performance and to explore potential differences by ethnicity in a multicultural population.

Methods

A national cross-sectional telephone survey was conducted, among a random sample of the Israeli population aged ≥25 years. Satisfaction level from performance of PCP was assessed using a va

SUBMITTER: Hayek S 

PROVIDER: S-EPMC7098152 | biostudies-literature | 2020 Mar

REPOSITORIES: biostudies-literature