Patient Uptake, Experience, and Satisfaction Using Web-Based and Face-to-Face Hearing Health Services: Process Evaluation Study.

ABSTRACT: BACKGROUND:Globally, access to hearing health care is a growing concern with 900 million people estimated to suffer from disabling hearing loss by 2050. Hearing loss is one of the most common chronic health conditions, yet access to hearing health care is limited. Incorporating Web-based (voice calling, messaging, or emailing) service delivery into current treatment pathways could improve access and allow for better scalability of services. Current electronic health studies in audiology have focused on technical feasibility, sensitivity, and specificity of diagnostic hearing testing and not on patient satisfaction, experiences, and sustainable models along the entire patient journey. OBJECTIVE:This study aimed to investigate a hybrid (Web-based and face-to-face) hearing health service in t

SUBMITTER: Ratanjee-Vanmali H 

PROVIDER: S-EPMC7125439 | biostudies-literature | 2020 Mar

REPOSITORIES: biostudies-literature