Women's suggestions on how to improve the quality of maternal and newborn hospital care: a qualitative study in Italy using the WHO standards as framework for the analysis.

ABSTRACT:

Background

A recent systematic review identified very few studies on women's views on how to improve the quality of maternal and newborn care (QMNC). This study aimed at exploring the suggestions provided by women, after hospital delivery in Italy, on how to improve the QMNC.

Methods

A questionnaire, containing open questions to capture suggestions on how to improve QMNC, was used to collect suggestions of mothers who gave birth a tertiary care referral hospital in Northeast Italy, between December 2016 and September 2018. Two authors independently used thematic analysis to analyse women's comments, using the WHO Standards for improving the QMNC as framework for the analysis.

Results

Overall 392 mothers provided a total of 966 comments on how to improve the QMNC. Over

SUBMITTER: Lazzerini M 

PROVIDER: S-EPMC7137280 | biostudies-literature | 2020 Apr

REPOSITORIES: biostudies-literature