Capacity Coaching: A Focused Ethnographic Evaluation in Clinical Practice.

ABSTRACT:

Objective

To qualitatively evaluate the implementation of Capacity Coaching, an intervention to address the work patients must undertake to manage their conditions, implemented as a quality improvement pilot in 1 of 2 implementing US Department of Veterans Affairs medical centers.

Participants and methods

Two Veterans Affairs medical centers in the Midwest sought to implement Capacity Coaching as a quality improvement pilot in their Patient-Aligned Care Teams for 6 months (April 1, 2017, through October 31, 2017). Following the pilot, we conducted a focused ethnographic evaluation (on-site data collection, January 2-4, 2018), including interviews, a focus group, and observations with staff at one site to assess the implementation of capacity coaching. Data were analyzed indu

SUBMITTER: Boehmer KR 

PROVIDER: S-EPMC7140014 | biostudies-literature | 2020 Apr

REPOSITORIES: biostudies-literature