Mixed-method investigation of health consumers' perception and experience of participation in patient safety activities.

ABSTRACT:

Objectives

This study aimed to examine the factors influencing patient safety behaviours and to explore health customers' experiences of patient participation in the healthcare system.

Design

A mixed-method sequential explanatory design was employed using a survey and focus group interviews with health consumers.

Setting

The study was conducted in South Korea using an online survey tool.

Participants

Survey data were collected from 493 Korean adults, aged 19 years or older, who had visited hospitals within the most recent 1 year. Focus group interviews were conducted in two groups of six participants each among those of the survey participants who agreed to participate in focus groups.

Main outcome measures

The survey measured the recognition of the impo

SUBMITTER: Lee NJ 

PROVIDER: S-EPMC7170617 | biostudies-literature | 2020 Mar

REPOSITORIES: biostudies-literature