Influence of Health Literacy on Effects of Patient Rating Websites: Survey Study Using a Hypothetical Situation and Fictitious Doctors.

ABSTRACT:

Background

Physician rating websites (PRWs) are a device people use actively and passively, although their objective capabilities are insufficient when it comes to judging the medical performance and qualification of physicians. PRWs are an innovation born of the potential of the Internet and boosted very much by the longstanding policy of improving and encouraging patient participation in medical decision-making. A mismatch is feared between patient motivations to participate and their capabilities of doing so well. Awareness of such a mismatch might contribute to some skepticism of patient-written physician reviews on PRWs.

Objective

We intend to test whether health literacy is able to dampen the effects that a patient-written review of a physician's performance might have

SUBMITTER: Schulz PJ 

PROVIDER: S-EPMC7171560 | biostudies-literature | 2020 Apr

REPOSITORIES: biostudies-literature