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Physicians' satisfaction with clinical laboratory services at public hospitals in Ethiopia: A national survey.


ABSTRACT: INTRODUCTION:Physician is a central figure in the client list of clinical laboratory. Monitoring physicians' satisfaction with laboratory service is an important indicator of the quality management system and required by international laboratory standards. However, there is no national data on physician satisfaction with laboratory services in Ethiopia. Therefore, the aim of this national survey was to assess satisfaction level of physicians with laboratory services at public hospitals in Ethiopia. METHODS:Institutional based cross-sectional study design was employed from November 1-30/2017. A total of 327 physicians were randomly selected from 60 public hospitals from all regions of Ethiopia. Data was collected using pre-tested self-administered questionnaire and analyzed with SPSS versio

SUBMITTER: Hailu HA 

PROVIDER: S-EPMC7192407 | biostudies-literature | 2020

REPOSITORIES: biostudies-literature