Correlation between patient and visitor violence and workload among public healthcare workers in China: a cross-sectional study.

ABSTRACT:

Objectives

We studied the characteristics of patient and visitor violence (PVV) and the workload of doctors and nurses, and identified the correlation between the incidence of PVV and healthcare worker (HCW) workload in China.

Design

Cross-sectional study.

Setting

288 public health institutions in a city in northern China.

Participants

Data on 87 998 HCWs were extracted from the 2015 database of the Medical Quality and Safety Notification System.

Measures

The data included characteristics of the healthcare institution, types of services provided, information about each complaint and reported PVV incidents by hospital level. Pearson correlation analysis and multiple linear regression modelling were used to identify the correlation between the incidence of

SUBMITTER: Huang J 

PROVIDER: S-EPMC7217091 | biostudies-literature | 2020 Apr

REPOSITORIES: biostudies-literature