Patients' perspectives of facilitators and barriers to patient-centred care: insights from qualitative patient interviews.

ABSTRACT:

Objectives

Previous studies on patient-centred care (PCC) and its facilitators and barriers usually considered specific patient groups, healthcare settings and aspects of PCC or focused on expert perspectives. The objective of this study was to analyse patients' perspectives of facilitators and barriers towards implementing PCC.

Design

We conducted semistructured individual interviews with chronically ill patients. The interviewees were encouraged to share positive and negative experiences of care and the related facilitators and barriers in all settings including preventive, acute and chronic health issues. Interview data were analysed based on the concept of content analysis.

Setting

Interviews took place at the University Hospital Cologne, nursing homes, at partici

SUBMITTER: Vennedey V 

PROVIDER: S-EPMC7223019 | biostudies-literature | 2020 May

REPOSITORIES: biostudies-literature