Implementation and adoption of a health insurance support tool in the electronic health record: a mixed methods analysis within a randomized trial.

ABSTRACT:

Background

In addition to delivering vital health care to millions of patients in the United States, community health centers (CHCs) provide needed health insurance outreach and enrollment support to their communities. We developed a health insurance enrollment tracking tool integrated within the electronic health record (EHR) and conducted a hybrid implementation-effectiveness trial in a CHC-based research network to assess tool adoption using two implementation strategies.

Methods

CHCs were recruited from the OCHIN practice-based research network. Seven health center systems (23 CHC clinic sites) were recruited and randomized to receive basic educational materials alone (Arm 1), or these materials plus facilitation (Arm 2) during the 18-month study period, September 2016-A

SUBMITTER: Hatch B 

PROVIDER: S-EPMC7227079 | biostudies-literature | 2020 May

REPOSITORIES: biostudies-literature