Effects of the Community Score Card approach on reproductive health service-related outcomes in Malawi.

ABSTRACT: BACKGROUND:Social accountability approaches are increasingly being employed in low-resource settings to improve government services. In line with the continuous quality improvement (CQI) philosophy that quality is the product of a linked chain, collaborative social accountability approaches like the Community Score Card (CSC) aim to empower clients and frontline service providers to transform their own lives and hold public officials to account for state obligations. Despite being a critical focus of collaborative social accountability approaches, to our knowledge, a quantitative survey of health workers to understand the impact of these approaches on their self-reported responsibilities and service provision has not been conducted. To fill this gap, we carried out a quantitative survey wi

SUBMITTER: Gullo S 

PROVIDER: S-EPMC7236973 | biostudies-literature | 2020

REPOSITORIES: biostudies-literature