Switching to teleconsultation for rheumatology in the wake of the COVID-19 pandemic: feasibility and patient response in India.

ABSTRACT: The emergent COVID-19 pandemic dictates an urgent switch to teleconsultation. India has high patient to rheumatologist ratio, and patients have limited concepts about telemedicine. Thus, we attempted to find the feasibility and acceptance of patients in switching to teleconsultation. The CARE rheumatology clinic at Kerala, India, caters to average 170 (range: 140-240) patients per day. Patients with prefixed appointments had two-level screening for eligibility for teleconsultation. Those eligible were given the option for teleconsultation on the widely available WhatsApp app. Of those who completed teleconsultations, 100 were chosen at random to provide feedback. In the first 7 days, out of 1469 appointments, 975 were found eligible for teleconsultation. Of these, 723 (74%) opted for it. T

SUBMITTER: Shenoy P 

PROVIDER: S-EPMC7260460 | biostudies-literature | 2020 Sep

REPOSITORIES: biostudies-literature