Exploring the role of managers in the development of a safety culture in seven French healthcare facilities: a qualitative study.

ABSTRACT:

Background

Numerous studies have been conducted over the past 15 years to assess safety culture within healthcare facilities; in general, these studies have shown the pivotal role that managers play in its development. However, little is known about what healthcare managers actually do to support this development, and how caregivers and managers represent managers'role. Thus the objectives of this study were to explore: i) caregivers and managers' perceptions and representations of safety, ii) the role of managers in the development of safety culture as perceived by themselves and by caregivers, iii) managers' activities related to the development of safety culture.

Methods

An exploratory, multicentre, qualitative study was conducted from May 2014 to March 2015 in seven heal

SUBMITTER: Quenon JL 

PROVIDER: S-EPMC7278117 | biostudies-literature | 2020 Jun

REPOSITORIES: biostudies-literature