The Relationship Between Follow-up Appointments and Access to Primary Care.

ABSTRACT:

Background

Health care operations managers need to balance scheduling frequent follow-ups for patients with chronic conditions and fitting in patients requiring care for new complaints.

Objective

We quantify how frequency of follow-up visits corresponds with access to care for patients receiving care from the Department of Veterans Affairs (VA).

Design

We use patient data collected between October 2013 and June 2016 by the Survey of Healthcare Experiences of Patients (SHEP). Our sample is comprised of 94,496 patients. We estimate logistic models with 1-month lagged facility-level predictors.

Main measures

We calculate monthly measures characterizing facility-level service provision, including the average time between successive primary care visits, the average

SUBMITTER: Price ME 

PROVIDER: S-EPMC7280427 | biostudies-literature | 2020 Jun

REPOSITORIES: biostudies-literature