Analysis of Employee Patient Portal Use and Electronic Health Record Access at an Academic Medical Center.

ABSTRACT:

Background

Patient portals provide patients and their caregivers online access to limited health results. Health care employees with electronic health record (EHR) access may be able to view their health information not available in the patient portal by looking in the EHR.

Objective

In this study, we examine how employees use the patient portal when they also have access to the tethered EHR.

Methods

We obtained patient portal and EHR usage logs corresponding to all employees who viewed their health data at our institution between January 1, 2013 and November 1, 2017. We formed three cohorts based on the systems that employees used to view their health data: employees who used the patient portal only, employees who viewed health data in the EHR only, and employees who

SUBMITTER: Sulieman L 

PROVIDER: S-EPMC7299683 | biostudies-literature | 2020 May

REPOSITORIES: biostudies-literature