Communication and shared decision-making with patients with limited health literacy; helpful strategies, barriers and suggestions for improvement reported by hospital-based palliative care providers.

ABSTRACT:

Background

Communication and shared decision-making (SDM) are essential to patient-centered care. Hospital-based palliative care with patients with limited health literacy (LHL) poses particular demands on communication. In this context, patients' emotions and vulnerable condition impact their skills to obtain, understand, process and apply information about health and healthcare even more. If healthcare providers (HCPs) meet these demands, it could enhance communication. In this study, HCPs were interviewed and asked for their strategies, barriers and suggestions for improvement regarding communication and SDM with LHL patients in hospital-based palliative care.

Methods

A qualitative interview study was conducted in 2018 in four Dutch hospitals with 17 HCPs-11 physicians an

SUBMITTER: Roodbeen R 

PROVIDER: S-EPMC7304585 | biostudies-literature | 2020

REPOSITORIES: biostudies-literature