User Retention and Engagement With a Mobile App Intervention to Support Self-Management in Australians With Type 1 or Type 2 Diabetes (My Care Hub): Mixed Methods Study.

ABSTRACT:

Background

Mobile health apps are commonly used to support diabetes self-management (DSM). However, there is limited research assessing whether such apps are able to meet the basic requirements of retaining and engaging users.

Objective

This study aimed to evaluate participants' retention and engagement with My Care Hub, a mobile app for DSM.

Methods

The study employed an explanatory mixed methods design. Participants were people with type 1 or type 2 diabetes who used the health app intervention for 3 weeks. Retention was measured by completion of the postintervention survey. Engagement was measured using system log indices and interviews. Retention and system log indices were presented using descriptive statistics. Transcripts were analyzed using content analysis to

SUBMITTER: Adu MD 

PROVIDER: S-EPMC7317626 | biostudies-literature | 2020 Jun

REPOSITORIES: biostudies-literature