Call Me Maybe… A Simulation Based Curriculum for Telephone Triage Education in a Pediatric Residency.

ABSTRACT: Pediatrician communication with caregivers by phone has traditionally made a significant impact on patient care but remains a source of medical liability. Despite its importance, few publications exist regarding the education of pediatric residents on telephone triage. Our study involved the development of an educational curriculum aimed at expanding the pediatric resident skill set in telephone triage. Our method of curriculum development is based on Kolb's experiential learning theory. We utilized a combination of resource familiarization, didactic education, and simulation in the building of knowledge through reflection upon concrete experience, generalization of knowledge gained, and application of this new knowledge. We developed a 30-min PowerPoint presentation in which instructors r

SUBMITTER: Blumberg JS 

PROVIDER: S-EPMC7324759 | biostudies-literature | 2020

REPOSITORIES: biostudies-literature