Decision-Making Experiences Of Consumers Choosing Individual-Market Health Insurance Plans.

ABSTRACT: The health insurance Marketplaces established by the Affordable Care Act include features designed to simplify the process of choosing a health plan in the individual, or nongroup, insurance market. While most individual health insurance enrollees purchase plans through the federal and state-based Marketplaces, millions also purchase plans directly from an insurance carrier (off Marketplace). This study was a descriptive comparison of the decision-making processes and shopping experiences of consumers in two states who purchased a health insurance plan from the same large insurer in 2017, either through the federal Marketplaces or off Marketplace. In a survey, those who selected plans through the Marketplaces reported less difficulty finding the best or most affordable plan than did those

SUBMITTER: Hero JO 

PROVIDER: S-EPMC7333350 | biostudies-literature | 2019 Mar

REPOSITORIES: biostudies-literature