Effectiveness of Acute Care Remote Triage Systems: a Systematic Review.

ABSTRACT:

Background

Technology-based systems can facilitate remote decision-making to triage patients to the appropriate level of care. Despite technologic advances, the effects of implementation of these systems on patient and utilization outcomes are unclear. We evaluated the effects of remote triage systems on healthcare utilization, case resolution, and patient safety outcomes.

Methods

English-language searches of MEDLINE (via PubMed), EMBASE, and CINAHL were performed from inception until July 2018. Randomized and nonrandomized comparative studies of remote triage services that reported healthcare utilization, case resolution, and patient safety outcomes were included. Two reviewers assessed study and intervention characteristics independently for study quality, strength of evid

SUBMITTER: Boggan JC 

PROVIDER: S-EPMC7352001 | biostudies-literature | 2020 Jul

REPOSITORIES: biostudies-literature