Patient satisfaction & use of health care: a cross-sectional study of asylum seekers in the Freiburg initial reception centre.

ABSTRACT:

Background

In response to a high number of incoming asylum seekers and refugees (AS&R) in Germany, initial reception centres were established to provide immediate shelter, food and health support. This study evaluates the satisfaction with and use of the health care available at the Freiburg initial reception centre (FIRC) where an integrated health care facility (ICF) was set up in 2015.

Methods

We assessed use and satisfaction with health services available to resident AS&R within and outside the FIRC in a cross-sectional design. Data were collected in 2017 using a questionnaire with both open and closed ended items.

Results

The majority of 102 included participants were young (mean age 24.2; 95%CI 22.9-25.5, range 18-43) males (93%), from Sub-Saharan Africa (92%).

SUBMITTER: Bockey AJ 

PROVIDER: S-EPMC7397598 | biostudies-literature | 2020 Aug

REPOSITORIES: biostudies-literature