Communication between Dutch community nurses and general practitioners lacks structure: An explorative mixed methods study .

ABSTRACT:

Background

Community nurses and general practitioners evaluate their patient-related communication to be poor. However, their actual communication has hardly been investigated and specific strategies for improvement are unclear.

Objectives

To explore actual community nurse-general practitioner communication in primary care and gain insights into communication style, and conversation structure and their determinants.

Methods

A mixed-methods design was applied. Telephone conversations between community nurses and general practitioners in the Netherlands were recorded and transcribed verbatim. We measured structure and the duration of their conversations, and community nurses' self-confidence towards general practitioners and their trust in and familiarity with the conve

SUBMITTER: Nieuwboer MS 

PROVIDER: S-EPMC7470078 | biostudies-literature | 2020 Dec

REPOSITORIES: biostudies-literature