Understanding public interest and needs in health policies through the application of social network analysis on a governmental Facebook fan page.

ABSTRACT:

Background

This study analyzed the interactions between agencies, policies, and the interest of the public using a social network analysis.

Methods

Open data on the 2017 Facebook fan page of the Ministry of Health and Welfare (MoHW) in Taiwan, including 18,193 messages, were analyzed by conducting a social network analysis, NodeXL (Network Overview, Discovery and Exploration for Excel), creating visualized explorations using size volumes to present the degree of strength between agencies and policies to further calculate the network centrality indicators of agencies and policies.

Results

Agencies of the "Social and Family Affairs Administration" and "Health Promotion Administration" contributed the most policy posts. The policy of "Physical and mental health promotion

SUBMITTER: Huang HM 

PROVIDER: S-EPMC7487966 | biostudies-literature | 2020 Sep

REPOSITORIES: biostudies-literature