Characteristics of telehealth users in NYC for COVID-related care during the coronavirus pandemic.

ABSTRACT:

Objective

To explore whether racial/ethnic differences in telehealth use existed during the peak pandemic period among NYC patients seeking care for COVID-19 related symptoms.

Materials and methods

This study used data from a large health system in NYC - the epicenter of the US crisis - to describe characteristics of patients seeking COVID-related care via telehealth, ER, or office encounters during the peak pandemic period. Using multinomial logistic regression, we estimated the magnitude of the relationship between patient characteristics and the odds of having a first encounter via telehealth versus ER or office visit, and then used regression parameter estimates to predict patients' probabilities of using different encounter types given their characteristics.

Results<

SUBMITTER: Weber E 

PROVIDER: S-EPMC7499577 | biostudies-literature | 2020 Dec

REPOSITORIES: biostudies-literature