"They heard our voice!" patient engagement councils in community-based primary care practices: a participatory action research pilot study.

ABSTRACT:

Background

Patient engagement could improve the quality of primary care practices. However, we know little about effective patient engagement strategies. We aimed to assess the acceptability and feasibility of embedding advisory councils of clinicians, managers, patients and caregivers to conduct patient-oriented quality improvement projects in primary care practices.

Methods

Using a participatory action research approach, we conducted our study in two non-academic primary care practices in Quebec City (Canada). Patient-experts (patients trained in research) were involved in study design, council recruitment and meeting facilitation. Advisory councils were each to include patients and/or caregivers, clinicians and managers. Over six meetings, councils would identify quality

SUBMITTER: Haesebaert J 

PROVIDER: S-EPMC7507740 | biostudies-literature | 2020

REPOSITORIES: biostudies-literature