Examining risk and crisis communications of government agencies and stakeholders during early-stages of COVID-19 on Twitter.

ABSTRACT: During COVID-19, social media has played an important role for public health agencies and government stakeholders (i.e. actors) to disseminate information regarding situations, risks, and personal protective action inhibiting disease spread. However, there have been notable insufficient, incongruent, and inconsistent communications regarding the pandemic and its risks, which was especially salient at the early stages of the outbreak. Sufficiency, congruence and consistency in health risk communication have important implications for effective health safety instruction as well as critical content interpretability and recall. It also impacts individual- and community-level responses to information. This research employs text mining techniques and dynamic network analysis to investigate the a

SUBMITTER: Wang Y 

PROVIDER: S-EPMC7508681 | biostudies-literature | 2021 Jan

REPOSITORIES: biostudies-literature