Dermatologist demographics and patient satisfaction: A single-center survey study.

ABSTRACT:

Background

Patient satisfaction is a proxy for quality clinical care. Understanding the factors that drive patient satisfaction scores is important because they are publicly reported, may be used in determining hospital and physician compensation, and may allow patients to preselect physicians.

Objective

This single-center survey study of adult patients at the Michigan Medicine outpatient dermatology clinics aimed to investigate how patients respond differently to theoretical dermatologic scenarios with varying dermatologist gender.

Methods

Each questionnaire contained one of four clinical scenarios illustrating overall positive or negative encounters with a male or female dermatologist, followed by questions derived from the Press Ganey survey to assess patient satis

SUBMITTER: Nakamura M 

PROVIDER: S-EPMC7522901 | biostudies-literature | 2020 Sep

REPOSITORIES: biostudies-literature