How do third sector organisations or charities providing health and well-being services in England implement patient-reported outcome measures (PROMs)? A qualitative interview study.

ABSTRACT:

Objectives

To identify the facilitators and barriers to implementing patient-reported outcome measures (PROMs) in third sector organisations (TSOs) delivering health and well-being services.

Design

A qualitative interview study. Participants were recruited using purposive, opportunistic and snowballing methods. Framework analysis was used.

Setting

TSOs including charities, community groups and not-for-profit organisations in England, UK.

Participants

Thirty interviewees including service users, TSO front-line workers and managers, commissioners of TSOs and other stakeholders such as academic researchers.

Results

TSOs primarily used PROMs because of pressures arising from the external funding context. However, organisations often struggled to implement PR

SUBMITTER: Foster A 

PROVIDER: S-EPMC7542936 | biostudies-literature | 2020 Oct

REPOSITORIES: biostudies-literature