Data Quality Issues With Physician-Rating Websites: Systematic Review.

ABSTRACT:

Background

In recent years, online physician-rating websites have become prominent and exert considerable influence on patients' decisions. However, the quality of these decisions depends on the quality of data that these systems collect. Thus, there is a need to examine the various data quality issues with physician-rating websites.

Objective

This study's objective was to identify and categorize the data quality issues afflicting physician-rating websites by reviewing the literature on online patient-reported physician ratings and reviews.

Methods

We performed a systematic literature search in ACM Digital Library, EBSCO, Springer, PubMed, and Google Scholar. The search was limited to quantitative, qualitative, and mixed-method papers published in the English language

SUBMITTER: Mulgund P 

PROVIDER: S-EPMC7551103 | biostudies-literature | 2020 Sep

REPOSITORIES: biostudies-literature