Implementation of a Ureteric Colic Telemedicine Service: A Mixed Methods Quality Improvement Study.

ABSTRACT:

Objective

To assess the effectiveness of a telemedicine service for ureteric colic patients in reducing the number of unnecessary face-to-face consultations and shortening waiting time for appointments.

Methods

A telemedicine workflow was implemented as a quality improvement study using the Plan-Do-Study-Act method. All patients presenting with ureteric colic without high-risk features of fever, severe pain, and hydronephrosis, were recruited, and face-to-face appointments to review scan results were replaced with phone consultations. Data were prospectively collected over 3 years (January 2017 to December 2019). Patient outcomes including the reduction in face-to-face review visits, time to review, reattendance and intervention rates, were tracked in an interrupted time-ser

SUBMITTER: Ong CSH 

PROVIDER: S-EPMC7573635 | biostudies-literature | 2021 Jan

REPOSITORIES: biostudies-literature