Rapid ethnographic assessment of the COVID-19 pandemic April 2020 'surge' and its impact on service delivery in an Acute Care Medical Emergency Department and Trauma Center.

ABSTRACT:

Objectives

Assess the impacts of the COVID-19 pandemic on service delivery by frontline healthcare providers in acute care medical and emergency department settings and identify strategies used to cope with pandemic-related physical and mental health demands.

Design

Rapid clinical ethnography of patient-provider encounters during an initial pandemic 'surge' conducted by a team of clinician-researchers using a structured protocol for qualitative data collection and analysis.

Setting

Level 1 trauma centre at Harborview Hospital in Seattle Washington in April 2020.

Participants

Frontline clinical providers serving as participant observers during performance of their clinical duties recorded observations and summaries of conversations with other providers and patie

SUBMITTER: Palinkas LA 

PROVIDER: S-EPMC7577068 | biostudies-literature | 2020 Oct

REPOSITORIES: biostudies-literature