Factors Associated with Outpatient Satisfaction in Tertiary Hospitals in China: A Systematic Review.

ABSTRACT: Outpatient care is made up of medical procedures, tests, and services that can be provided to the patient in a setting that doesn't involve an overnight hospital stay. In China, tertiary hospitals are medical services centers of health care systems, and some tertiary hospitals had more than 20,000 outpatient visits per day. However, a systematic review of existed evidence on factors influencing the outpatient satisfaction in tertiary hospitals in China could inform the efforts and does not yet exist. Therefore, in order to better understand the outpatient satisfaction provided by tertiary hospitals in China, we carried out a systematic review following PRISMA guidelines. Studies reporting on the level of and factors associated with outpatient satisfaction in Chinese tertiary hospitals were

SUBMITTER: Li Y 

PROVIDER: S-EPMC7579147 | biostudies-literature | 2020 Sep

REPOSITORIES: biostudies-literature