Psychometric evaluation of a Patient Satisfaction Survey Questionnaire to assess advanced practice nurse ambulatory services in primary care.

ABSTRACT:

Aim

To determine the construct validity and test-retest reliability of the Patient Satisfaction Survey Questionnaire (PSSQ).

Background

Advanced practice nurses (APNs) co-manage patients with non-communicable diseases (NCDs) with public primary care physicians in Singapore. The original Nurse Practitioner Satisfaction Survey (NPSS) instrument was adapted (renamed as PSSQ) to assess satisfaction with APN service.

Method

A total of 209 patients self-administered the PSSQ at first visit and repeated it in a retest through phone within the next 2 weeks in 2018. Cronbach's alpha and intra-class correlation (ICC) coefficients were performed to evaluate the internal consistency and test-retest reliability. Construct validity was determined by confirmatory factor analysis (CF

SUBMITTER: Lee CF 

PROVIDER: S-EPMC7589239 | biostudies-literature | 2020 Oct

REPOSITORIES: biostudies-literature