Remote care in UK general practice: baseline data on 11 case studies [version 2; peer review: 2 approved].

ABSTRACT:

Background

Accessing and receiving care remotely (by telephone, video or online) became the default option during the coronavirus disease 2019 (COVID-19) pandemic, but in-person care has unique benefits in some circumstances. We are studying UK general practices as they try to balance remote and in-person care, with recurrent waves of COVID-19 and various post-pandemic backlogs.

Methods

Mixed-methods (mostly qualitative) case study across 11 general practices. Researchers-in-residence have built relationships with practices and become familiar with their contexts and activities; they are following their progress for two years via staff and patient interviews, documents and ethnography, and supporting improvement efforts through co-design. In this paper, we report baseline da

SUBMITTER: Greenhalgh T 

PROVIDER: S-EPMC7614213 | biostudies-literature | 2022 Nov

REPOSITORIES: biostudies-literature