Communication failure: analysis of prescribers' use of an internal free-text field on electronic prescriptions.

ABSTRACT:

Importance

Electronic prescribing promises to improve the safety and clarity of prescriptions. However, it also can introduce miscommunication between prescribers and pharmacists. There are situations where information that is meant to be sent to pharmacists is not sent to them, which has the potential for dangerous errors.

Objective

To examine how frequently prescribers or administrative personnel put information intended for pharmacists in a field not sent to pharmacists, classify the type of information included, and assess the potential harm associated with these missed messages.

Design, setting, participants

Medication record data from our legacy electronic health record were requested for ambulatory care patients seen at an academic medical center from January 1

SUBMITTER: Ai A 

PROVIDER: S-EPMC7647024 | biostudies-literature | 2018 Jun

REPOSITORIES: biostudies-literature