Modernizing health information technology: lessons from healthcare delivery systems.

ABSTRACT:

Objective

To identify recurrent themes, insights, and process recommendations from stakeholders in US organizations during the health information technology (HIT) modernization of an existing electronic health record (EHR) to a commercial-off-the-shelf product in both resource-plentiful settings and in a resource-constrained environment, the US Indian Health Service.

Materials and methods

Thirteen qualitative interviews with stakeholders in various organizations were conducted about HIT modernization efforts. Using a Theory of Change framework, recurring themes were identified and analyzed.

Results

The interviewees emphasized the importance of organizational and process revision during modernization, converting historical data, and clinical and leadership involvement.

SUBMITTER: Amlung J 

PROVIDER: S-EPMC7660948 | biostudies-literature | 2020 Oct

REPOSITORIES: biostudies-literature